FAQS

At Traveluxe Accessories, we strive to stand out by offering a collection of travel accessories that go beyond the ordinary. Our products are meticulously handpicked to ensure they meet our rigorous standards of excellence, combining functionality, style, and durability. We believe in the power of personal expression, offering a diverse range of options to cater to different travel styles and preferences. With our commitment to exceptional service and attention to detail, we aim to provide an unparalleled shopping experience for our customers.

Placing an order with Traveluxe Accessories is easy and convenient. Simply browse our website and add your desired items to the cart. Once you've finished selecting your travel companions, proceed to the checkout page where you can review your order, provide shipping information, and select your preferred payment method. After confirming your order, you will receive an order confirmation email with the details of your purchase.

We accept various payment methods to accommodate our customers' preferences. You can make a purchase using major credit cards such as Visa, Mastercard, American Express. Additionally, we also accept payments made through PayPal, Apple Pay and Google Pay for added convenience and security.

Shipping times may vary depending on your location and the shipping method you choose at checkout. We offer standard and expedited shipping options to cater to your needs. Once your order has been processed and shipped, you will receive a shipping confirmation email with a tracking number that allows you to monitor the progress of your delivery.

We want you to be completely satisfied with your Traveluxe Accessories purchase. If for any reason you are not happy with your order, we offer a hassle-free return and exchange policy. Please refer to our Returns & Exchanges page on our website for detailed information on how to initiate a return or exchange and to review any applicable terms and conditions.

Our knowledgeable and friendly customer support team is always ready to assist you with any inquiries or concerns you may have. You can reach out to us by visiting the Contact Us page on our website. There, you will find a contact form to submit your message, and our team will respond to you as soon as possible. Alternatively, you can also refer to the contact information provided in the footer section of our website for additional ways to get in touch with us.

No, we only ship locally within Australia.

Absolutely! Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the progress of your delivery. Simply click on the tracking link provided in the email or visit the carrier's website and enter the tracking number to get real-time updates on your shipment.

Yes, many of our products, including accessories, electronics, and travel bags, are covered by manufacturer warranties. The specific warranty terms and coverage may vary depending on the product. For detailed warranty information, please refer to the product description or reach out to our customer support team for assistance.